Privacy Policy – Decor by OleOle
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At Decor by OleOle (“we”, “our”, “us”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what personal information we collect, how we use it, how long we keep it, and your rights under the General Data Protection Regulation (GDPR) and Irish law.
1. Information We Collect
When you use our website [decorbyoleole.ie], place an order, or contact us, we may collect:
- Personal details: your name, email address, phone number, billing and shipping address.
- Order information: items purchased, payment method, order history. (Please note: we never store your full card details – payments are processed securely via third-party providers such as Stripe or PayPal.)
- Communication data: messages, emails, or social media interactions with us.
- Technical data: IP address, browser type, device information, and cookies (see our Cookie Policy).
2. How We Use Your Information
We use your data for the following purposes:
- To process, confirm, and deliver your orders.
- To provide customer support and respond to inquiries.
- To send important updates about your order.
- To send you marketing emails or offers (only with your consent).
- To improve our website, services, and customer experience.
- To meet our legal, tax, and regulatory obligations.
3. Legal Basis for Processing
We process your personal data only when we have a legal basis to do so, including:
- Contract: to fulfil and deliver your order.
- Consent: for marketing communications and optional cookies.
- Legal obligation: to comply with Irish tax and accounting laws.
- Legitimate interest: to improve our services and protect against fraud.
4. Sharing Your Information
We may share your data with trusted third parties when necessary:
- Delivery providers (e.g., An Post, courier services).
- Payment processors (e.g., Stripe, PayPal).
- IT service providers (e.g., website hosting, email, analytics).
We ensure all partners comply with GDPR. We never sell your data to third parties.
5. Data Retention
We keep your personal data only as long as necessary:
- Order and invoice data: up to 6 years (as required by Irish law).
- Marketing data: until you unsubscribe or withdraw consent.
- Technical/cookie data: see Cookie Policy for retention times.
6. Your Rights (GDPR)
As a data subject, you have the right to:
- Access the data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your personal data (in certain cases).
- Restrict or object to how we process your data.
- Withdraw consent (for marketing or cookies) at any time.
- Request a copy of your data in a portable format.
To exercise your rights, contact us (see section 8).
7. Security
We use appropriate technical and organisational measures to protect your data against loss, misuse, or unauthorised access.
8. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your GDPR rights, please contact us:
Decor by OleOle
Email: decorbyoleole@gmail.com
Instagram: @decorbyoleole
Website: decorbyoleole.ie
If you are not satisfied with our response, you have the right to lodge a complaint with the Data Protection Commission (DPC) Ireland: www.dataprotection.ie.
